Patient Communications
Programs
Healthcare
Healthcare organizations are required to send a wide range of compliance communications that contain sensitive patient information, including PHI and PII, as mandated by governing agencies. Secure mail programs make it possible to deliver these communications with accuracy and confidentiality, ensuring patients receive timely updates regarding their care and coverage.
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Types of Programs
Streamworks is a trusted partner in setting up and managing automated secure mail programs that run hourly, daily, or weekly schedules. These programs are designed to integrate seamlessly with client systems through real-time, secure data exchanges.
We specialize in:
- Explanation of Benefits (EOB)
- Patient Statements & Billing
- Test Results & Lab Notifications
- Referrals & Care Coordination
- Procedure Preparation & Follow-Up
- Patient Consent & Acknowledgments
- New Patient Welcome Programs
Certifications & Standards
Data security is built into every aspect of a project. We prioritize compliance with HIPAA, CMS, HITRUST, and SOC2 audit standards, ensuring client information is handled with the utmost care.
HIPAA Compliant
We meet all HIPAA/HITECH security and breach notification requirements, so you can trust that every project is 100% compliant.
SOC 2 Type 2 Audit + HITRUST Opinion
Our annual SOC 2 audits and HITRUST certification mean you can count on staying at the leading-edge of data protection.
HITRUST®
Our security practices have been independently assessed and meet rigorous industry standards. It demonstrates Streamworks commitment to protecting sensitive data and maintaining the trust of our clients and partners.
CMS Approved
As a CMS-approved provider, we align with federal standards to support over 160 million people under various health coverage programs.
Guide to Patient Communications
Managing critical patient communications requires more than printing and mailing documents. Our downloadable guide walks through the entire process, from secure data transfer and validation to automated production and delivery. Learn how Streamworks helps organizations maintain accuracy, compliance, and operational efficiency while reducing manual effort and minimizing risk.
This resource provides a behind-the-scenes look at the technology, processes, and safeguards used to deliver regulated member communications securely, accurately, and reliably.
Let's Connect
Contact us for a personalized consultation or to begin your next project. Let's discuss your next secure patient communication program.