Member Communications
Insurance
Insurance organizations manage highly sensitive member information, including Protected Health Information (PHI) and Personally Identifiable Information (PII). Streamworks helps organizations produce and deliver regulated member communications with a focus on security, compliance, accuracy, and operational efficiency.
Types of Programs
Streamworks helps organizations automate and manage high-volume member communication programs that run daily, weekly, or event-driven schedules. These workflows integrate securely with client systems through automated data exchanges and production processes.
- ID Cards
- Enrollment & Onboarding
- Evidence of Insurability (EOI)
- Policy Renewals
- Claims Communications
- Billing & Premium Notices
- Authorizations & Denials
- Medicare & Medicaid
- Regulatory Notices
Certifications & Standards
Data security is built into every aspect of a project. We prioritize compliance with HIPAA, CMS, HITRUST, and SOC2 audit standards, ensuring client information is handled with the utmost care.
HIPAA Compliant
We meet all HIPAA/HITECH security and breach notification requirements, so you can trust that every project is 100% compliant.
SOC 2 Type 2 Audit + HITRUST Opinion
Our annual SOC 2 audits and HITRUST certification mean you can count on staying at the leading-edge of data protection.
HITRUST®
Our security practices have been independently assessed and meet rigorous industry standards. It demonstrates Streamworks commitment to protecting sensitive data and maintaining the trust of our clients and partners.
CMS Approved
As a CMS-approved provider, we align with federal standards to support over 160 million people under various health coverage programs.
Guide to Member Communications
Managing critical member communications requires more than printing and mailing documents. Our downloadable guide walks through the entire process, from secure data transfer and validation to automated production and delivery. Learn how Streamworks helps organizations maintain accuracy, compliance, and operational efficiency while reducing manual effort and minimizing risk.
This resource provides a behind-the-scenes look at the technology, processes, and safeguards used to deliver regulated member communications securely, accurately, and reliably.
Let's Connect
Contact us for a personalized consultation or to begin your next project. Let’s tackle your next paper survey program together!